Good to Know
Why are your products made to order?
Our prints and pillows are made to order, which means each piece is created specifically for you after your order is placed.
This approach helps reduce excess inventory and unnecessary waste, while allowing us to offer a constantly evolving collection of designs.
What makes Jodi Doughty Designs different?
We believe the things you bring into your home should have a little personality.
Our collection features original prints and pillows designed to add color, pattern, and a sense of fun to your space. Each design is thoughtfully created with the goal of making everyday surroundings feel a little more interesting.
Is my purchase secure?
Yes. Your payment information is processed securely through Shopify. You can also choose from available payment options, including Shop Pay and PayPal, at checkout.
Can I change or cancel my order?
Because our products are made to order, we are unable to make changes or cancel an order once it has been submitted.
Please review your product selection, size, and shipping information carefully before completing your purchase.
When will my order arrive?
Since each piece is made to order, please allow approximately 3 business days for production, followed by 7–10 business days for delivery.
You'll receive shipping information once your order is on its way.
What if I entered the wrong shipping address?
Please contact us as soon as possible at jodi@jodidoughty.com with:
- Your order number
- The email address used to place your order
- Your correct shipping address
We'll do our best to make the correction before your order enters production or ships. Once an order has shipped, we are unable to guarantee that the address can be changed.
What if my order arrives damaged or defective?
We want you to be happy with your purchase.
If your print or pillow arrives damaged or has a printing or manufacturing defect, please contact jodi@jodidoughty.com within 14 days of delivery and include photos of the issue.
We'll review the situation and work with you to find the best solution.
Please keep the original packaging until your issue has been resolved.